Isitatimende sephephandaba: I-Rakuten Viber, enye yemikhiqizo edume kakhulu emhlabeni emkhakheni wezokuxhumana ngezwi kanye nezinsizakalo zemiyalezo esheshayo, yabelana ngokubuka okuphelele kokuthi abasebenzisi nemikhiqizo eSlovakia baxhumana kanjani ngo-2021 kulolu hlelo lokusebenza.
Embikweni wayo wakamuva wokusetshenziswa, i-Viber iveza ukukhuphuka okungu-10% kwevolumu yocingo kanye nokwenyuka okucishe kulingane nesikhathi esichithwa ezingxoxweni zezwi nezevidiyo. I-Slovaks ithumele imilayezo eyizigidi eziyizinkulungwane ezingu-12 ezinyangeni ezingu-2. Abasebenzisi e-Slovakia benze izingcingo eziningi futhi bathumela imilayezo eminingi ngesikhathi samaholide ezwe adumile, Ubusuku Bangaphambi Kukancibijane noSuku Lwezithandani. I-Viber ibika ukuthi izitika eziyizigidi ezingama-60 zaveza izingxoxo e-Slovakia ngo-2021, okuwukunyuka kwama-20% ngo-2020.
Ngonyaka odlule, i-Viber igubhe usuku lwayo lokuzalwa lwe-11, yafinyelela ingqophamlando yokufakwa kwesistimu eyi-1 billion Android futhi ngokubambisana ne-Snap Inc. Amalensi abe enye ingqophamlando enkampanini - selokhu aqalwa ekwindla, abasebenzisi eSlovakia badale ingqikithi yamalensi e-Viber angama-500. Amalensi e-Viber, adalwe ngenhloso yokuvuselela ukuxhumana phakathi kwabasebenzisi bokugcina, ayatholakala futhi kumasu okuthengisa emikhiqizo nezinhlangano. Amalensi ayisengezo esikhuthazayo kumaqoqo ezitikha ezikhona zohlelo lokusebenza, avumela abasebenzisi ukuthi baveze imizwa yabo ngesikhathi bexoxa, okunikeza amabhrendi indlela yomdabu nevamile yokwandisa ukuqwashisa ngomkhiqizo nokuhambisa amakhasimende eduze kwefaneli yomsebenzisi.
Ngo-2021, u-Rakuten Viber no-Sloboda Zvierat bahlanganyela ukuze basize izilwane eziningi ngangokunokwenzeka zithole amakhaya azo amasha. Lo mkhankaso wafinyelela izinkulungwane zabantu ngokusebenzisa umphakathi wolwazi lapho babexoxa khona izindaba zezilwane ezingenamakhaya, zisekelwa iphakethe lezitikha ezinikezelwe kulezi zidingo.
Ikanye nebhola lezinyawo e-Slovakia, i-Viber inikeze abathanda ezemidlalo indawo entsha lapho abalandeli bengalandela khona izindaba zakamuva mayelana nemiqhudelwano ehlukahlukene yebhola kanye nasemhlabeni wezemidlalo. I-HC Slovan Bratislava nayo isithole indawo yayo ku-Viber, ivula umphakathi osemthethweni onezindaba zakamuva nokuqukethwe okukhethekile.
mayelana neqembu le-hockey eliphezulu.
Futhi kubo bonke abamagange ukuphinde bahambe, i-Viber ne-Lonely Planet banikeze izincomo ezinhle ngendawo oya kuyo kanye nogqozi lwendawo emphakathini ozinikele.
Njengoba ukusetshenziswa kwe-Viber kuqhubeka kukhula phakathi kwabasebenzisi, amabhrendi akhombisa intshisekelo eyengeziwe kuzixazululo zokuphatha ibhizinisi le-Viber ukuze kuthuthukiswe izinga lokuxhumana abangakuthola nabathengi babo kuhlelo lwabo lokusebenza lwemiyalezo oluthandayo. Ngo-2021, i-Viber e-Slovakia yabona ukwanda okungama-45% enanini lama-chatbot ngokukhuphuka okungama-20% kokuzibandakanya kwabasebenzisi.
"Isimo esizungeze i-Covid-19 besilokhu sishintsha i-ajenda nobudlelwano emphakathini baba yinto entsha ngisho nango-2022. Ngiyajabula ukuthi abantu nemikhiqizo kulezi zikhathi ezinezinkinga banqume ukuthi i-Viber ingesinye sezixhumi eziyinhloko zezenhlalo zabo siqu nezabo. impilo yomsebenzi,” kuphawula u-Atanas Raykov, uMqondisi Omkhulu we-EMENA kwa-Rakuten Viber. “Isikhathi eside, isu le-Viber bekuwukuba uhlelo lokusebenza olungcono kakhulu - ukuhlinzeka ngamasevisi amaningi angezwe inani ngangokunokwenzeka phakathi nosuku lwabasebenzisi bethu kanye nokunikeza imikhiqizo amathuba engeziwe okuxhumana namakhasimende abo endaweni yomdabu. Lezi zinombolo zifakazela futhi ukuthi sithuthukisa uhlelo lwethu lokusebenza ngendlela efanele, njengoba abasebenzisi nemikhiqizo baya besebenzisa i-Viber ekuxhumaneni kwabo kwansuku zonke kanye nesimiso. " wanezela uRaykov.
Lapho kwakhiwa imisebenzi emisha ukuze isetshenziswe kalula kanye nokuxhumana komkhiqizo, ukuphepha komsebenzisi nokuvikelwa kwedatha yomuntu siqu kuyingxenye ye-DNA yenkampani. Kusukela ngo-2016, i-Viber izibophezele ekuvikeleni idatha yabasebenzisi bayo ngokubethela okujwayelekile kokuphela ukuya ekupheleni. Ngo-2021, i-Mozilla Foundation, i-ZDNET kanye ne-Tom's Guide yabona imizamo yenkampani kwemfihlo nokuphepha.
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