Amakhasimende e-Samsung smartphone e-US aneliseke kakhulu kunamakhasimende akwa-Apple. Ucwaningo olusha olwenziwe yi-ACSI (American Customer Satisfaction Index) luthole lokhu. Ngokusho kwakhe, amafoni amahlanu anezinga eliphezulu kakhulu phakathi kwamakhasimende aseMelika akhiqizwa inkampani yezobuchwepheshe yaseNingizimu Korea.
AbakwaSamsung bathole amaphuzu e-ACSI angu-81, abenele ukwehlula zonke izimbangi zabo okubalwa ne-Apple. I-Cupertino tech giant ithole iphuzu elilodwa elincane, njengoba kwenza i-Google ne-Motorola. Ngamanye amazwi, i-Samsung isezingeni elihlukile, ngenkathi Apple iqhudelana nemikhiqizo yama-smartphone engenalo ithonya elincane kakhulu kunalokho eyikho.
Ucwaningo lubonise ukuthi abanikazi be-smartphone baseMelika Galaxy babe nezikolo zokwaneliseka eziphakeme kunabanye, ngama-smartphones anezinga eliphezulu amahlanu phakathi kwamakhasimende ase-US anelogo Galaxy. Ngokusho kwakhe, zingama-smartphones akalwe kakhulu emehlweni amakhasimende aseMelika Galaxy I-S10+, Galaxy Qaphela 10+ kanye Galaxy I-S20+ enamaphuzu we-ACSI angu-85.
izingcingo Galaxy I-S20, Galaxy A20 a Galaxy I-S10 ithole amaphuzu angu-84, 83 nangama-82. Laba bakamuva bathole amaphuzu afanayo nama-smartphones ama-Apple amane, okungukuthi iPhone I-11 Pro, iPhone 11 KuMax, iPhone X a iPhone I-XS Max.
KwaSamsung, le miphumela iyimpumelelo enkulu ngoba Apple e-US, ibusa ngokuphelele insimu yama-smartphones - isabelo sayo sasicishe sibe ngama-60% ngo-Ephreli, kanti isabelo sika-Apple sasingaphansi kwama-25%.
Ungaba nentshisekelo ku
Ngephuzu elilodwa? Akukuningi lokho. Kodwa-ke futhi, mhlawumbe bangamaphuzu angama-81 aneliseke kakhulu kunokuba babe ne-Samsung. Kodwa ubani owaziyo?