Cishe sonke siyakwazi - umzuzwana nje wokunganaki, ucingo luyaphuma ezandleni zethu bese kulandela izinkathazo eziningi namalungiselelo. Ngakho-ke i-Samsung ihlangana namakhasimende ayo ngesevisi entsha Yeselula Care, okuzokwenza kube lula kubo ukusebenzisa ifoni yabo nsuku zonke. Isevisi ye-Samsung Mobile CarI-e imele umshwalense weselula, ngenxa yalokho konke ukulungiswa kwefoni yakho ephathekayo yakwa-Samsung kuzokwenziwa ochwepheshe abagunyaziwe bakwa-Samsung futhi kusetshenziswa izingxenye zangempela. Le sevisi okwamanje itholakala kubanikazi bamafoni e-Samsung Galaxy I-S7, S7 edge, S8, S8+, S9, S9+ ne-Note8.
Idizayinelwe okungalindelekile
Le sevisi entsha yakhelwe izimo ezingalindelekile lapho ifoni yethu iphuka ngokuphazima kweso. Ngomshwalense omusha, akusadingeki ukhathazeke ngemali ephezulu yokukhanda ifoni yakho noma uzibeka engcupheni yokuthi ilungiswe esikhungweni sesevisi esingagunyaziwe. Ifoni ifakwe umshwalense ezigamekweni ezingazelelwe ezikhawulela ukusebenza kwefoni ephathekayo, okuhlanganisa nokulimala kwesibonisi. Phakathi nenkathi yomshuwalense weminyaka emibili, unelungelo lokuqedwa kwemicimbi emibili yomshwalense.
Imigomo ngokuya ngeyakho
Isevisi ye-Samsung Mobile CarI-e ingathengwa ngokuqondile lapho uthenga ifoni noma kamuva phakathi nezinsuku ezingu-30 zokuthenga ngewebhusayithi www.samsung.com/cz/services/mobile-care noma ngokusebenzisa isicelo Amalungu e-Samsung kumakhalekhukhwini, inqobo nje uma ucingo lusasesimweni esihle futhi alilimele nganoma iyiphi indlela. Ngaphezu kwalokho, ungakhetha ukuthi uzoyikhokha kangaki inhlawulo yomshwalense, kungakhathaliseki ukuthi inkokhelo yesikhathi esisodwa ye-CZK 3 iminyaka emibili noma ngezitolimende ze-CZK 399 ngenyanga izinyanga ezingu-159.
Nakekela ngokuqondile kusuka ku-Samsung
Ngaphezu kwalokho, i-Samsung igcizelela ukwelula impilo yamadivayisi eselula nokusiza ukulondoloza ikhwalithi yawo yangempela kanye nenani. Ngalesi sizathu, konke ukulungiswa kwefoni yakho kuzokwenzeka ngaphakathi kwesevisi ye-Samsung Mobile Care kuphela kochwepheshe abagunyaziwe be-Samsung futhi besebenzisa izingxenye zangempela. Ukusebenzisa izikhungo zesevisi ze-Samsung ezigunyaziwe kusho nokuthi awubeki engozini yokulahlekelwa iwaranti evamile yomkhiqizo ngokuwulungisa. Ngesikhathi sokulungisa esikhungweni sesevisi esigunyaziwe, uzophinde ube nethuba lokusebenzisa ukubonisana kochwepheshe kuwo wonke amaphothifoliyo omkhiqizo ahlinzekwa ochwepheshe besikhungo samakhasimende abaqeqeshiwe (abamele abalingani besevisi ye-Samsung abagunyaziwe). Uzakwethu womshwalense we-Samsung Mobile Carbese kuba ne-Allianz Global Assistance.
Imininingwane Yesevisi Yeselula yakwaSamsung Care
| Samsung Hambayo Care | |
| Intengo yesevisi (i-premium yomshuwalense) | I-CZK 3 kanye noma i-CZK 399 ngenyanga izinyanga ezingama-159 |
| Imali yokukhokhela umcimbi womshwalense | I-CZK 1 (inani lesikhathi esisodwa elikhokhwa ikhasimende lokugcina ngokuqondile kuzakwethu wesevisi ngesikhathi sokulungisa ngokomzimba) |
| Umonakalo ohlanganiswe umshwalense | Ukulimala ngengozi |
| izingcingo | Galaxy S7 / S7 onqenqemeni / S8 / S8+ / Note8 |
| Inani lemicimbi enomshwalense ehlanganiswe umshwalense | Imicimbi emi-2 yomshwalense ngesikhathi somshwalense wezinyanga ezingama-24 |
| Izindlela zokukhokha | Inani eligcwele kusengaphambili noma ngenyanga |
| Isikhathi sokuhoxa kusuka kumshwalense onesiqinisekiso sokubuyiselwa imali esingu-100% senkokhelo yesikhathi esisodwa | Izinsuku eziyi-14 kusukela ekupheleni kwenkontileka yomshwalense |
| Inketho yokuthenga isevisi ngemva kokuthenga ifoni | zingakapheli izinsuku ezingama-30 |
| Isikhathi sokulinda ngaphambi kokuqedwa komcimbi wokuqala womshwalense | izinsuku ezingu-0 |
| Ukuphatheka | YEBO (uma kwenzeka ukhokha kanye kuphela) |
Yini umonakalo wengozi?
Ngesikhathi esishiwo kanye nendawo lapho umkhiqizo onomshwalense uyeka ukusebenza ngendlela evamile futhi ukusebenza kwawo noma ukuphepha kwawo kuyathinteka ngenxa yamaphutha ekuphatheni kwawo, izenzakalo eziwuketshezi noma zangaphandle ezingalindelekile nezingahlosiwe (ngaphandle kwalapho kukhishiwe ku-Athikili 3 Yemibandela Yomshwalensi). Kuhlanganisa:
- Ukulimala kwesikrini: ukulimala ngokomzimba njengokuqhekeka noma ukuphuka kwesikrini okuthinta ukusebenza komkhiqizo futhi kukhawulelwe ezingxenyeni ezidingekayo ukulungisa ukuqhekeka noma ukuphuka kanye nengilazi yangemuva njengesikrini sengilazi/sepulasitiki, i-LCD nezinzwa ezigxilwe esikrinini.
- Okunye ukulimala: umonakalo odalwe ukuchitheka koketshezi ngephutha emkhiqizweni onomshwalense nanoma imuphi umonakalo ongokwenyama ongenzeka, ngaphandle kokulimala kwesikrini, ukuvimbela ukufinyelela kusofthiwe yedivayisi ephathwayo noma amandla okushaja.
Ukuze uthole ukwaziswa okwengeziwe nge-Samsung Mobile Care vakashela www.samsung.com/cz/services/mobile-care.
